Free Local Delivery to postcodes IP3, IP4, IP5, IP10, IP11 & IP12. (More postcodes coming soon)
Delivery service Monday-Friday & Saturdays while in lockdown. (Excluding Bank Holidays) 2-5pm
Delivered same day if ordered before 1pm or next day if ordered after 1pm. (subject to stock availability)
Orders can also be placed in Store or by Telephone.
Deliveries that include Livestock & Frozen Foods will require someone to accept delivery.
We accept Credit/Debit Cards & PayPal
Courier Shipping Can Be Arranged, Please Call The Store.
Collection from store – We’ll hold your reserved items for 7 days from the date of payment. If you don’t collect your items from store within 7 days we will give you a full refund through the payment method that was originally used.
You must be 18 or over to purchase Livestock.
Deliveries that include Livestock will require someone to accept delivery.
Returns & Refunds
COVID 19 Update: Unfortunately, in some cases due to hygiene reasons, we will not be able to accept returns.
1.0If you place an order with us on-line or by telephone, we will accept back any goods which are not satisfactory for any reason for a full refund providing they are in an un-used, un-opened and in an ‘as new’ condition within 14 days from the day after you receive the goods.
1.1 Products purchased in store, can only be returned with proof of purchase.
1.2 Please let us know that you will be returning the goods within 14 days of receipt.
1.3 You have an unconditional right to cancel your order within 14 days from receipt of the goods without giving a reason, as long as the conditions in 1.0 have been met. We will then refund your money and the standard postage costs you paid for home delivery, as soon as possible but within 30 days of your cancellation and return of the goods.
1.4 Unwanted goods have to be returned at your own expense.
1.5 Glass Aquariums are to be visually checked before accepting on day of delivery, breakages are not covered once accepted.
1.6 This does not affect your statutory rights as a consumer.
Currently not possible, unless you call our office: 01394 286124