Delivery/Collection

  • Local delivery orders over £100 to postcodes IP10 & IP11 – FREE
  • Local delivery orders under £100 to postcodes IP10 & IP11 – £3
  • Local delivery orders placed after 9am will usually be delivered ‘next working day’
  • Local delivery orders placed before 9am (Mon-Fri) are usually delivered on the same day.
  • Local deliveries will take place Monday-Friday (Excluding Bank Holidays).
  • Collection from store – We will hold your reserved items for 5 days from the date of payment. If you don’t collect your items from store within 5 days we will give you a full refund through the payment method that was originally used.
  • **Deliveries that include Livestock & Frozen Foods will require someone to accept delivery**
  • Currently, we are unable to ship livestock and frozen items to non-local postcodes. Any orders containing these items will have them refunded.
  • Delivery to non local postcodes will be carried out via courier at a cost of £4.99.
  • We aim to post non local orders ‘Next working day’ subject to stock availability.  Orders placed on Friday, Saturday or Sunday will be posted on Monday.
  • Courier delivery times vary. We aim for deliveries to take 3-5 days, but may take up to 30 days.
  • Christmas Courier Delivery –  The last day to place non-local courier orders for delivery by Christmas Day is December 19th, 2025. (We use a third party courier for all non local deliveries and once we have posted your items we shall not be liable for any delays in delivery times beyond our reasonable control)
  • Please ensure that you have given correct and up to date delivery details as we will not be liable for delivery to an incorrect address.
  • If an order exceeds weight or postcode restrictions we will cancel your order and refund payment.

(Any delivery days/dates/times stated on our website and/or in your acknowledgement email are not guaranteed.  We aim to deliver local orders ‘Next working day’.  Our Local delivery days are Monday, Tuesday, Wednesday, Thursday and Friday. (Excluding Bank Holidays). We may occasionally deliver local orders on Saturday and Sunday without prior notice.  We use a third party courier for all non local deliveries and once posted we shall not be liable for any delays in delivery times beyond our reasonable control).